I bought a 2015 Toyota Sienna from Jack and his brother Mike who were both the nicest and must professional individuals. I had been to several different dealers before going there and hands down they had the best customer service and inventory. I recommend universal motors for your next vehicle purchase.
1 year ago
Honda Element. Jack, who assisted me was incredibly friendly and helpful. In fact the entire staff was friendly with a large handful of them making sure I was being assisted.
When it came to purchasing they helped make my final decision easy. I was looking at another 2003 vehicle, but that vehicle was dirty and had several issues that would have to be addressed if I bought it.
Universal Motors won me over with how they take care of and present their vehicles.( DEALERSHIPS THAT TAKE CARE OF THEIR VEHICLES TAKE CARE OF THEIR CUSTOMERS) The Element was clean AF and a well maintained body. Universal Motors takes their vehicles and their condition seriously.
TL;DR: If you are looking for a vehicle and want one that is both clean and well maintained ( and comes with a Carfax) then you need to buy from Universal Motors, they will take care of you and you will leave with a great vehicle.
***** 5 stars for customer service
***** 5 stars for quality of vehicles
11 months ago
I bought a car from universal motors they have been very good for me and I got a warranty for my Mercedes they have been very professionall with getting me a loan and a good price for my payment I recommend to anyone looking to buy a car . I will be back for my sons car very soon.
5 months ago
Nice people, good selection of quality used cars.
a month ago
This is just about the best dealership in Glendora. Clean cars, great prices, great service, and the best donors! If you need a used car this is the place to go to in Glendora and the surrounding communities. They go above and beyond the extra mile. I bought an Acura there three years ago and loved the car and it was a great deal.
5 months ago
Jack and Gisy are the best ever on this Personal adventure they not only made things easy for me but told me exactly what i needed and i provided everything they we're personable they will are Loyal til the end you can tell ! This was a huge day for me and Gisy walked me thru paperwork as well as hugged me at the end when she knew i was tired and emotional from the Day Jacks smile and honest eyes let me know i will be in good handa on this journey.. i feel I maybe the only one signing the paperwork today but i have some friends for life .. the Financer for this Family run buisness was quite but i saw him smile and nod at me after i thanked him for this Navy Veteran i knew i won't have to look any further .. Universal will be my Go too from now on .. Thank you guys all of you right down to the detailer thank you So much.. 🇺🇸 anyone needing patience Honesty and committed Dealer's here is your place ❤
5 days ago
Great experience. Very friendly staff and great service. Lots of really good cars at reasonable prices. Really like my new “to me” car. I was not pressured, both my wife and I took separate test drives. Thanks again Gisy. God bless
a month ago